1. Services Provided: The company agrees to provide heating, ventilation, and air conditioning (HVAC) installation, maintenance, and repair services as outlined in the service agreement.
2. Estimates and Quotes: All quotes are valid for 15 days from the date issued. Prices are subject to change if additional work or materials are required beyond the original scope.
3. Payment Terms: • A deposit of 50% is required before work begins, 25% at job start. • Full payment is due upon service completion. • Accepted payment methods include [cash, credit, check, or other options]. • Late payments are subject to a 2% late fee per month.
4. Cancellation Policy: • Cancellations made 15 days before the service date will receive a full refund. • Cancellations within 5 days of the service date may incur a cancellation fee of 10%.
5. Warranty: • Parts and labor are warranted for one year, unless otherwise specified. • Warranty is void if equipment is tampered with or serviced by a third party.
6. Customer Responsibilities: • Ensure the worksite is accessible and free from hazards. • Obtain any necessary permits unless otherwise agreed. • Provide accurate information about existing HVAC systems.
7. Permits and Compliance: The company will assist in obtaining necessary permits but is not responsible for delays caused by permit issues.
8. Liability: The company is not liable for: • Pre-existing system defects or issues. • Damages caused by unauthorized modifications or improper use. • Delays due to unforeseen circumstances (e.g., weather, supply chain issues).
9. Equipment Ownership: Equipment remains the property of the company until full payment is received.
10. Force Majeure: The company is not responsible for delays or failures due to events beyond its control, including but not limited to acts of God, natural disasters, or government actions.
11. Termination: The company reserves the right to terminate the service agreement if the customer fails to comply with the terms or if unsafe working conditions are present.
12. Dispute Resolution: • Any disputes will be resolved through [negotiation, mediation, or arbitration] in [jurisdiction]. • Legal fees and costs incurred in disputes will be handled as determined by the agreement.
13. Governing Law: These terms and conditions are governed by the laws of New Hampshire.
14. Changes to Terms: The company reserves the right to modify these terms and conditions at any time, with notice provided to customers.
15. Users will receive promotional and informational messages weekly. Message and data rates may apply.
16. 'To stop receiving messages, text STOP to 603-730-9004. For assistance, text HELP to 603-730-9004
17. For more information, please refer to our Privacy Policy at https://2kearthandwater.com/privacy-policy.html
