1. Services Provided: The company agrees to provide heating, ventilation, and air conditioning (HVAC) installation, maintenance, and repair services as outlined in the service agreement.
2. Estimates and Quotes: All quotes are valid for 15 days from the date issued. Prices are subject to change if additional work or materials are required beyond the original scope.
3. Payment Terms: • A deposit of 50% is required before work begins, 25% at job start. • Full payment is due upon service completion. • Accepted payment methods include [cash, credit, check, or other options]. • Late payments are subject to a 2% late fee per month.
4. Cancellation Policy: • Cancellations made 15 days before the service date will receive a full refund. • Cancellations within 5 days of the service date may incur a cancellation fee of 10%.
5. Warranty: • Parts and labor are warranted for one year, unless otherwise specified. • Warranty is void if equipment is tampered with or serviced by a third party.
6. Customer Responsibilities: • Ensure the worksite is accessible and free from hazards. • Obtain any necessary permits unless otherwise agreed. • Provide accurate information about existing HVAC systems.
7. Permits and Compliance: The company will assist in obtaining necessary permits but is not responsible for delays caused by permit issues.
8. Liability: The company is not liable for: • Pre-existing system defects or issues. • Damages caused by unauthorized modifications or improper use. • Delays due to unforeseen circumstances (e.g., weather, supply chain issues).
9. Equipment Ownership: Equipment remains the property of the company until full payment is received.
10. Force Majeure: The company is not responsible for delays or failures due to events beyond its control, including but not limited to acts of God, natural disasters, or government actions.
11. Termination: The company reserves the right to terminate the service agreement if the customer fails to comply with the terms or if unsafe working conditions are present.
12. Dispute Resolution: • Any disputes will be resolved through [negotiation, mediation, or arbitration] in [jurisdiction]. • Legal fees and costs incurred in disputes will be handled as determined by the agreement.
13. Governing Law: These terms and conditions are governed by the laws of New Hampshire.
14. Changes to Terms: The company reserves the right to modify these terms and conditions at any time, with notice provided to customers.